Colborne Street Pet Hospital is pleased to announce that we are again accepting new clients and their pets as our patients, with some limitations. 

Due to some temporary physical issues of one of our Doctors, at this time we are limiting our new patients to cats and small breed dogs only (adult weight 40 lbs.).

Maintaining strict cleaning and disinfecting protocols is a priority, and traffic through the clinic is minimized as much as possible. In order to facilitate this, we have to book appointment times accordingly.

We will only be accepting new patients for wellness exams (general health exams, puppy and kitten visits, vaccine visits), since we can schedule set times for those appointments. This will be for people who do not already have a veterinarian in the area. Unfortunately, we will not be able to accommodate any new patients on an urgent care basis. We do have space for same day appointments, but they are saved for our own client emergencies.

I have a brand new pet. How can I register and become a new client with Colborne Street Pet Hospital?

The simplest way is to phone us and let us guide you through the process. We will ask you to collect any paperwork you might have and bring it with you to the appointment.

I’ve had my pet for a while and would like to come to Colborne Street Pet Hospital.

When you call for an appointment, we will ask you to contact your previous veterinarian to release your pet’s medical records to our hospital. Once they arrive, the doctor will review them to acquaint herself with your pet’s individual needs. Then we will call you to set up an appointment.

What if there are no previous records available?

Not to worry. Let reception know and we will set up your appointment and go from there.

Can I ask about pricing?

Absolutely! We can give you the costs of routine procedures such as health exams and vaccines. In addition, many of our surgical services for spays and neuters can be quoted over the phone. However, anything other than routine procedures cannot be estimated without the Doctor’s assessment of your pet’s specific needs, so the health examination is the start off point.

What do I need to bring to the appointment?

  • Leash restraint for your dog and a crate for your cat. See our blog about Traveling with Your Pet.
  • A favorite toy or familiar blanket can be extra comforting
  • Any previous paperwork regarding your pet

Small dogs and cats always have a cozy towel waiting for them on the table.

Once you are here, we get a picture of your pet for our records. This is also displayed on our wall in the waiting room.